Customer Service My A**e!
Nipped into Sainsers on the way to work and bought a few Christmas gifts in there 3 for 2 offer and a 60th Birthday card for friend who I will be seeing next week. Also took a book in for a re-fund which the customer service guy (when located) said they couldn't process until 9.00am - eh? so why do they open the shop at 7.00am then? - letter of complaint on it's way!
Found myself on my own at work again today - the two bosses were away at a
conference and my colleague had volunteered to go and take notes. So me holding the fort once again but hey I should be used to it by now and at least I got lots done in the peace and quiet.
Went back to Sainsbury's on the way home and yes got a refund despite the woman customer service rep being sarcastic and speaking to me like I was about 12.
I heard an interesting article on Radio 4 at the weekend about a woman who dared to say that she loved winter - hoorah, there is someone else in the world besides me who likes it! After the article finished apparently the emails flooded in from other listeners who said they felt the same. The lady who was in the article said that admitting that you like winter is very unfashionable and she's right.....
p.s I certainly don't hate the other seasons, I just think winter is under valued.
This evening the telly landscape is barren so I'm going to try and finish Bird Song so I can return it to my friend next week. In fact I'll be returning a replacement new copy as I have managed to stain this version with coffee and it is generally looking battered by being taken on holiday and being read in the car etc. Oh well, at least that means I get to own it myself.

